by Christopher Norton | Jul 29, 2021 | Christopher, Jen, Podcasts
We’re back with Potomac Couch, and this time Director of Marketing, Christopher Norton, returns along with Director of Client Experience, Jennifer Burton, and Operations Associate Chelsea, Newcomb! After nearly 100 episodes of the Conquer Risk podcast… what do you do...
by Manish Khatta | Jul 6, 2021 | Christopher, Jeff, Jen, Manish, Podcasts
While not without challenges, if there was one song to describe our second quarter it would be that Lizzo earworm you just can’t get out of your head (even if Manish doesn’t have any hair to toss). As we enter Q3, the Potomac Leadership Team sits down to discuss major...
by Jennifer Burton | Jun 29, 2021 | Jen, Kaitlyn, Podcasts
Roughly a year ago, Potomac had two people in Operations. Today we have five. Adding staff to your Operations team is about more than just extra help, it’s about evolving how your team functions. In this inaugural episode we break down what we’ve done in the past...
by Christopher Norton | Jun 17, 2021 | Chase, Christopher, Jeff, Jen, Kaitlyn, Martina, Podcasts
Do you dream of infusing the creativity of a global innovation firm into your practice? Likely no, but that doesn’t mean it’s a bad idea. For this meeting of the Potomac Book Club, we read “Creative Confidence,” from the founders of IDEO. We share: What we like and...
by Jennifer Burton | Apr 23, 2021 | Christopher, Jeff, Jen, Kaitlyn, Manish, Martina, Podcasts
Ever wish you read more? We did, so we started a book club. Join us as members of the Potomac team sit down to share our takeaways from “Delivering Happiness,” the Zappos story, including: Making customer services the responsibility of the entire company The power of...
by Manish Khatta | Mar 29, 2021 | Christopher, Jeff, Jen, Manish, Podcasts
2021 has seen a dynamic evolution of Potomac’s business and phenomenal growth in this podcast, but (we) don’t quit no! (we) just press harder: Build in Public Operational Advancements Marketing Engagement New Managers New Hires What’s Next We hope you...
